Frequently Asked Questions
How can I contact customer support if I have a question about my order?
You can reach us by filling out the contact form on this page or emailing us directly at info.pisoonline@gmail.com. Our team is happy to assist you and will respond within 24 hours.
How long does it take for my order to be delivered?
We offer local delivery within a 50-mile radius of Pasadena, California. Orders are typically delivered within 1–2 business days after placing your order. You’ll receive a confirmation once your delivery is scheduled.
Can I return or exchange items?
Due to the nature of grocery products, we currently do not accept returns or exchanges on food items. If there’s an issue with your order, please contact us within 24 hours of delivery and we’ll be happy to assist you.