Effective Date: April 18, 2025

Piso Online ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, [piso-online.com], or purchase our products and services.

By using our site, you consent to the practices described below.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of personal information:

• Personal Identifiers:
  Name, email address, mailing address, phone number
  
• Payment Information:
  Credit card details, PayPal information (processed securely via Shopify Payments and/or PayPal; we do not store your full credit card information)
  
• Order Details:
  Products ordered, order value, delivery preferences
  
• Device Information:
   IP address, browser type, device type, operating system, and browsing behavior (via cookies and analytics tools)
  

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Deliver products to your address
  
• Send order confirmations, shipping updates, and customer service communications
• Improve and optimize our website experience
  
• Personalize your shopping experience
  
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information with:

• Service Providers:
  Partners like Shopify, PayPal, delivery couriers, and payment processors who assist in fulfilling orders and operating our website.
  

• Legal Compliance:
   Authorities or law enforcement if required to comply with legal obligations.
  

All service providers are contractually obligated to protect your information and use it only for providing their services to Piso Online.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience.
Cookies allow us to:

• Remember your preferences
• Analyze website usage
  
• Facilitate shopping cart functionality
  

You may choose to disable cookies through your browser settings, although this may affect site functionality.

5. Data Security

We implement a variety of security measures to protect your personal information, including:

• Secure Sockets Layer (SSL) encryption
  
• Payment processing through secure third-party providers (Shopify Payments)
  
• Limited access to customer data within our internal systems
  

While we strive to protect your information, no transmission over the Internet is 100% secure.

6. Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have the following rights under CCPA:

• Right to Know:
   You may request details about the personal information we collect, use, and share.
  

• Right to Request Deletion:
   You may request that we delete personal information we have collected from you (subject to legal exceptions).
  

• Right to Opt-Out:
   You have the right to opt-out of the sale of your personal information. (Note: Piso Online does not sell personal information.)
  

• Right to Non-Discrimination:
   We will not discriminate against you for exercising your CCPA rights.
  

To exercise any of your rights under CCPA, please contact us at:
📩 [insert customer service email]
We may verify your identity before fulfilling your request.

7. Retention of Data

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
  
• Comply with legal, tax, and regulatory obligations
  
• Resolve disputes
  

After this period, we securely delete or anonymize your data.

8. Children's Privacy

Piso Online is not intended for children under the age of 13.
We do not knowingly collect personal information from minors. If we learn that we have collected information from a child without parental consent, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements.
The updated version will be posted on our website with a new "Effective Date."

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📩 Email: info.pisoonline@gmail.com
 📍 Address: Pasadena, California, United States

Thank you for trusting Piso Online!

We value your privacy and are committed to protecting it.